Comcast CableCARD update 3
The solution to the problem is on its way.
The problem turned out to be with Toshiba’s firmware and not with Comcast’s system. It is my understanding that the older Toshiba firmware did not allow the television to use a wide enough range of frequencies.
Toshiba sent me a special ‘Diagnostic firmware’ which allows the TV to work perfectly with Comcast’s Motorola CableCARD.
The firmware is not yet ready for prime-time. There is one issue with Scientific Atlanta cards that Toshiba would like to iron out before releasing it. The release date should be in the next few weeks.
If your TV is not working with Comcast, your best course of action is to call Toshiba America Consumer Products (TACP) and ask to be put on the list to receive the new firmware. Make sure that they are not sending you the older 94SEINE145 firmware.
Toshiba America Consumer Products (TACP)
(800) 631-3811
Visit the CableCARD Experience thread at DSLReports.com for more information about this issue.